Lantern-Lit Ghost Tour Norfolk Island - Bus

We welcome all ages on our tours. They are suitable for families and we believe parents and carers know their children best. If you feel your child or children are overly sensitive or have a particularly nervous disposition please contact us to discuss your booking. Children and teenagers can be particularly psycho-kinetic. We can also arrange special tours for anyone who is mobility or vision restricted. Please always talk to us about any concerns before booking we prefer happy hauntings - we don't want our customers to come back and haunt us!

We almost always run our Lantern-lit Ghost tour as we are not in the habit of ruining people's holiday. We reserve the right to cancel the tour and provide a refund if we feel there is a safety issue and weather warnings have been issued. Please notify us within 4 hours of departure time on +6723 51116 (Mob.) if you wish to cancel due to inclement weather. We are happy to offer you an alternative date or provide a refund in the event of inclement weather.

Wear sensible shoes, dress for the weather, and bring an open mind. All lanterns and lighting supplied.

There is some walking over uneven ground at night and steps into the Duplex. Our standard tours may not be suitable for those who have mobility or low vision challenges. Please talk to us about your requirements. We regularly and very happily organise special or additional tours for those who have accessibility issues. The majority of the tour can be done from the comfort of the bus.

We are not in the business of ruining people’s holidays. Everything we do is done with a generosity of spirit. We like to be treated fairly and we expect you do too. We understand there are sometimes unforeseen circumstances. Our cancellation policy is simple - with fair notice and good cause we will happily refund your money. If due to inclement weather or illness the tour cannot go ahead we will provide a full refund. We require four hours notice when cancelling a ghost tour booking. In accordance with industry standards we also have a no-show no-refund policy. Please note that during busier periods our tours tend to fill quickly so we recommend you book with us prior to your arrival to avoid missing out. With the very best of intentions and the best planning sometimes unforeseen circumstances arise which are beyond our control. We reserve the right to change tour dates times and inclusions where necessary and cancel or re-schedule tours in the event of inclement weather or hold events indoors when necessary. We are sincere in using our best endeavours to find a suitable solution. We always try to re-schedule but in the event that a tour is cancelled alternative arrangements may be offered and where no alternative is available (or suitable) we offer a full refund. All tour prices are in Australian dollars and are subject to change without notice.

Please note our Group Booking Refund Policy is that if you have booked a tour with 10 or more people we require fair cancellation notice that means that cancelling with less than 30 days’ notice from your tour start date will incur a 50% cancellation fee and less than 14 days’ notice from your tour start date will incur a 100% cancellation fee. All group cancellations must be submitted in writing. We think this is fair and we hope you understand.